All cancellation requests must be made via email. Please email for cancellation or transfer requests.

For a full refund, clients must request their cancellation/refund request within 24 hours of their booking via email. Any cancellation request after the first 24 hours of registration is non-refundable.

For a transfer request, clients must email their request in 5 calendar days before the start of the course. There may be a $20 transfer fee that will apply for transfer requests. Any requests less than 5 calendar days before the start of the course may be denied with no refund options.

If you have any questions or concerns regarding our cancellation and refund policies, please contact us via email ( or call us at 647-680-9219.